Need help using the software?
You may find the answer within our tutorials & videos or on the FAQ page.
Use our new support forum for product questions, bug reports and feature requests so that we can respond publicly & others can benefit from the discussion.
Bug reports: please provide as much information as you can including you product version number, platform – Windows or macOS – and version, screenshots and the Lake Controller version (if using DTP).
Licensing or Billing Questions?
Use the following form, or email us at
(Don’t forget to provide your LicenseID)